Privacy Policy

Effective date: April 9, 2026

NextFrag ("we", "us", "our") provides CS2 demo analysis and related performance features.

1. What we collect

We may collect:

• Account data such as email address and account status
• Usage data such as app activity, settings, and subscription state
• Uploaded demo files and analysis results
• Linked account data from supported third-party services such as FACEIT, if you choose to connect them
• Technical data such as IP address, browser type, device information, cookies, and diagnostics

2. How we use data

We use data to:

• Provide and improve the service
• Analyze demos and generate reports, scores, and recommendations
• Operate account, billing, and support functions
• Secure the service and prevent abuse
• Send transactional emails and optional product updates

3. Demo files

Uploaded demo files are used only for analysis. Demo files are deleted automatically after a limited retention period. Analysis results may be stored longer in your account history unless you delete your account or specific records.

4. Connected accounts

If you connect a third-party account such as FACEIT, we may store limited identity and match-related metadata needed to provide integration features. We do not claim ownership of third-party account data.

5. Cookies and analytics

We may use cookies and similar technologies for authentication, security, product functionality, and analytics.

6. Sharing and processors

We may use infrastructure and service providers to host the service, process payments, deliver emails, and operate analytics. We do not sell your personal data.

7. Data retention

We keep personal data only as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your choices

You may:

• Update account settings
• Disconnect supported integrations when available
• Request account deletion
• Contact us regarding privacy questions

9. Security

We use reasonable technical and organizational measures to protect data. No system is perfectly secure.

10. Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

11. Contact

For privacy questions, contact: hello@nextfrag.gg